Telecom industry is the backbone of the country's communications, and lying to become one of the employees feel very honored, and in the work of telecom company leaders cordial care, I humbly learn to firmly establish the "fight for survival" concept to Smile service responsibility to customer satisfaction for the purpose, based on their own, love and respect their jobs, do a solid job of telecommunications grass-roots customer service work. Now on several aspects to their own work to do self-identification:
1, to strengthen business.
Customer service department, the public if the supermarket business management and assessment, I focus on doing a good job in the daily business processing of various raw materials, statements and the check of revenue funds. As much as possible to create favorable conditions for service providers, in business advocacy, business guidance, resource sharing and other support in place.
2, based on their own, love and respect their jobs
As a customer service, I always adhere to the "simple things to do is not simple." When colleagues encounter difficulties in need of class, can no complaints to give up the rest time, firm obedience to the company's arrangements, the company has a long history of hard work, The whole body and mind into the work for the shift; whenever the company to carry out new business, they are always on the new business to do a comprehensive, detailed understanding, master, the only way to better answer customer inquiries in order to The company's new business comprehensive, in-depth development.
3, pay attention to overcome the ideological "lazy" sex.
I adhere to the system, according to plan theoretical study. First of all, the theoretical study is not regarded as "soft targets" and an additional burden, consciously participate in the quarterly focus on party learning; followed by their own learning program, adhere to individual self-learning, squeeze the time, correctly handle the contradiction between work and study, Busy work neglected to learn, not because of heavy task and relax learning.
In the ordinary cause of ordinary work is to do extraordinary staff, as long as the establishment of "customer first, the intention of service" concept is the telecommunications company for every employee of the most basic requirements to life great enthusiasm to achieve The love of the cause is also my solemn commitment. I deeply understand that the dry line will love his party, love his party must line, line to make first-class work performance. First-class service work requires me to strengthen the service concept, enhance service awareness at the same time, we must work from love and dedication, honesty and trustworthiness, willing to start with dedication.
因篇幅问题不能全部显示，请点此查看更多更全内容