First listen to some sentences taken from the phone call. Supply the missing words. 1. Just one moment, I'll put you through. 2. You've got the wrong extension. 3. Can you connect me back through the switchboard please? 4. You expressed an interest in out laboratory measuring equipment. 5. I'm going to be in your area next month and I though I might like to call in and see you. 6. Didn't you get the literature I sent you? 7. I'll just see if I can find my diary. 8. Is that convenient for you? 9. I'll write to you to confirm the arrangements just to make sure we've got everything right. Now listen to the whole phone call. While listening for the first time, add more key words if you can in the left-hand column. After the second listening, answer the questions about the call in the right-hand column with the help of the notes. Notes Questions 1. How many speakers are there in the Dr. Henderson conversation? Circle the correct number. wrong a. 3 b. 4 c. 5 d. 6 extension Perez, France 2. Who are they? Tick their names or jobs. Bill Anderson Bill Henderson trade fair, Telephonist Secretary Berlin, last Sylvia Perez Sylvia perex Peter Henderson Peter Anderson month lab measuring 3. What's the misunderstanding between the equipment telephonist and the caller? Fill in the blanks. call in, next The telephonist mistook Dr. Henderson for Mr. Anderson, thus put the caller through the month wrong extension. Tues, 10 Apr,
4. What's the misunderstanding between Perez and Dr. Henderson? Fill in the blanks. Apr. 11, 10:00 When arranging the appointment, the time suggested next day, by Perez was Tuesday 10th April, at 11 o'clock, but Dr. Henderson thought it was Wednesday 11th April, at after lunch 10 o'clock.The time suggested by Dr. Henderson Wed, 2:15 later was Thursday 12th April, but Perez thought it 2:50 was Wednesday 11th April.The exact hour suggested Mrs not Miss by Perez was 2:15, but Dr. Henderson thought it was 2:50. 11:00 top The following short passage is about the cell phone. You may find some newly-coined words and phrases in it. They will help you to expand your knowledge and keep up with the advances of telecommunication. Supply the missing words while listening. More than 20 million handsets were shipped world-wide last year for the fast-growing digital cellular phone marker. According to the US marketing firm Dataquest, production of GSM (Global System for Mobile communication) handsets will exceed 60 million by 2000. The mobile phone is getting more and more popular because of the remarkable improvement of the world's mobile communication service. By the end of this year, there will be 178 GSM networks in 110 countries, providing extended geographic coverage in the form of \"roaming agreements\" among GSM carriers. But since the very day it came into being the mobile phone has been a mixed blessing. People are worried that it can mean a new health risk. According to scientists from 10 countries who met in Vienna recently, mobile phones may heat up your brain, interfere with heart pacemakers and cause cancer in mice. But there is no scientific evidence to support fears that the ever-increasing use of mobile phones may threaten human health. The group did agree to intensify research into radiofrequency electromagnetic fields (EMF), which emanate from mobile phones. \"This is something that we hold as a high priority. We want to find out if these electromagnetic fields do produce cancer,\" said an EMF expert, \"This is going to take time. I know everyone wants answers tomorrow but this is just not
possible .\" The EMF project, launched last year, is a five-year $3.3 million programme to study possible health hazards stemming from exposure to mobile phones and other EMF sources. What will the experts of the EMF projucets tell us four or five years later? We just don't know. Will there be the possibility that one day you find a cell phone carrything a warning similar to the one we have seen too often on cigarette packs: USING MOBILE PHONES MAY BE HAZARDOUS TO YOUR HEALTH? No one can tell at the moment. top You are going to hear a conversation on the phone (preferably only one time). After that some questions will be asked. Find the right answers as quickly as possible according to the notes you have taken while listening. 1. Smith Catherine Sue Sandy Carol Clara Carl Simon 2. in the office at home in a telephone booth at a restaurant in a taxi in a department store 3. 2 3 4 5 4. two months half a year one year two years three years 5. When were you born? Where do you live? Are you married? Have you got any children? How many people are there in your family? Where did you go to school? What is your present job? What is your educational background? why do you want to leave your present job?
How much are you paid in your present job? Why are you interested in the new job? How much do you expect to be paid in the new job? How do you intend to get to work? How long do you intend to stay at the job? top
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